Factors Influencing Cloud Computing Adoption in Small and Medium-Sized Enterprises: A Systematic Review

Abstract

This paper investigates the factors influencing cloud computing adoption in small and medium-sized enterprises (SMEs) through a systematic literature review. The analysis identified twelve key factors influencing the adoption of cloud computing in SMEs. Based on the Technology-Organisation-Environment (TOE) model and the Technology Acceptance Model (TAM), a conceptual framework was developed for future research. The most important factors are cost, organisational readiness, compatibility, relative advantage and top management support. Other influential factors include security, perceived usefulness, firm size, government support, perceived ease of use, vendor support and competitive pressure. The majority of studies were conducted in Asian countries, including developing countries, limiting the generalisability of the findings to SMEs in more developed economies. This research highlights the need for cloud computing solutions that not only reduce costs and ensure high levels of security and privacy, but are also easy to use and integrate. Further research is recommended to explore these factors within SMEs in more developed economies.