EL AAMA, Imane; SBAI, Hanae. Configurable Process Mining for Context-Aware Customer Journey Analysis: A Simulation-Based Comparative Study. Informatica, [S. l.], v. 50, n. 14, 2026. DOI: 10.31449/inf.v50i14.14899. Disponível em: https://www.informatica.si/index.php/informatica/article/view/14899. Acesso em: 6 aug. 2026.